Contrast.

I booked an AirBnB.

I hadn’t done that in a while. They changed their T&C’s. I got this screen.

I loved it.

What a marked difference from that self-appointed behemoth called Uber.

Another case in point for working with a community rather than seeing it as yet another milkable resource.

The booking experience was also simply great.

What are your thoughts on serving?

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